At Zoe Wellness Studio (we respect your privacy and are committed to safe guarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage with our services, website, or physical wellness studio, including purchases of merchandise.

1. Information We Collect

We may collect the following types of information:
Personal Data You Provide
  •    Name, phone number, email address, and other contact information
  •    Payment details when you book services or make purchases
  •    Shipping and billing addresses for merchandise purchases
  •    Health information that you voluntarily share to personalize wellness services
  •    Preferences regarding treatments and wellness goals
Automatically Collected Data
  •    Device information, IP addresses, and browser type
  •    Website usage data via cookies and analytics

2. How We Use Your Information

We use your data to:
  •    Provide and personalize wellness services
  •    Schedule and confirm bookings
  •    Process payments and send receipts
  •    Fulfill and ship merchandise orders
  •    Communicate promotions, updates, and wellness tips
  •    Improve our services and online presence

3. Sharing of Your Information

We do not sell your personal data. However, we may share it in these limited scenarios:
  •    With service providers to process payments, manage bookings, and fulfill merchandise orders
  •    To comply with legal obligations or protect our rights
  •    With your explicit consent

4. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze site usage. You can modify your browser settings to reject cookies. However, some features of our site may not function properly without them.

5. Data Security
We implement industry-standard measures to protect your personal data from unauthorized access, loss, or misuse.

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights
You have the right to:
  •    Access, update, or delete your personal data
  •    Withdraw consent for marketing communications
  •    Object to the processing of your personal information
To exercise your rights, contact us using the details below.

8. Children's Privacy
We do not knowingly collect personal information from children under 16.

9. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated to you directly or posted on our website.
 

10. Contact Us
If you have any questions or requests regarding your privacy, please contact us:
Zoe Wellness Studio

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Email:
 zoewellness25@gmail.com

Phone:
 ‭+250 785 571 674‬

Address: KG 203 Wintana Apartment